Job Title: Technical Manager
Job Type: Intern / Full Time
Location: Remote / Office
Summary:
We are looking for a Technical manager who understand clients requirements, divide clients work into small tasks, assign those tasks to the team, manage team, get work done on time with team, resolve any issue with client.
What You Do :
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Prepare budget based on scope of work and resource requirements
- Track project costs in order to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
- Interact with clients and build relationships with them while ensuring their needs are being met
- Mastermind creative ways to deliver an exceptional client experience
- Resolve complex client problems or disputes in a professional manner
- Coach and support team members to help them meet departmental goals
- Keep records and documentation of client interactions
- Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement
What You Need :
- Bachelor’s degree in computer science, business, or a related field
- Project Management Professional (PMP) certification (added advantage)
- 6+ years prior experience in Project Management & Customer facing roles
- Proven ability to solve problems creatively
- Experience seeing projects through the full life cycle
- Excellent analytical skills
- Strong interpersonal skills and extremely resourceful
- Proven ability to complete projects according to outlined scope, budget, and timeline
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Knowledge of customer service programs and databases, or the ability to learn new software quickly
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge client experience
Who You Are :
- You’re skilled at building and maintaining long-term relationships.
- You’re intensely passionate about all things Digital & Interactive.
- You have the ideas and the strategies to implement them.
- You’re not afraid to reach and dream big.
- You’re upbeat & positive. And a relentless problem solver.
- You believe in driving value to customers via SEO re
Why Join Us?
- Get a chance to work with a creative and energetic team.
- Opportunities for significant career growth.
- Dynamic, Energetic, and Great Culture.
- Option to work from home for selected job roles.
- Strong commitment to innovation and impactful work aligned with your values.